HeySpin is operated by Jumpman Gaming Limited under UK Gambling Commission account 39175 — one of 148 live domains on that licence — and it is the only brand of the twenty-five reviewed here that names both its live-casino supplier and the studios behind its slots.
The short answer
Jumpman Gaming Limited runs 147 brands, and 34 HeySpin sister sites are reviewed here: Mega Reel, The Sun Play, Mirror Bingo, Wizard Slots, Dove Slots, Barbados Casino, Vegas Moose, Fluffy Spins, Pink Riches, Amazon Slots, Clover Casino, Rainbow Spins, Lucky Admiral, Giant Wins, Big Thunder Slots, Lady Riches, Wowcher Bingo, Shipley Slots, Kong Casino, Wolf Spins, Fortune Games, BGT Games, Daisy Slots, Slots Baby, Umbingo, Take a Break Bingo, Deal or No Deal Spin, The X Factor Games, Millionaire Games, Play Your Cards Right Games, BJ's Games, Club 3000 Bingo, Carlton Bingo and Dream Bingo. All 34 of these HeySpin Casino sister sites, and HeySpin itself, are operated by Jumpman Gaming Limited on a single UK Gambling Commission account, 39175.
Compare all 34Pros
- Names Evolution as its live-casino supplier and six studios behind its slots — the only brand on the licence to do both
- A fixed 50 free spins rather than a wheel, so the award is known before depositing
- States plainly that no app is needed rather than implying a client that does not exist
Cons
- Free-spin winnings are bonus funds at ten times wagering, where three siblings pay them in cash
- No game count and no RTP percentages anywhere on the site
- No payment-method list, limits, fees or withdrawal window
Screenshot coverage on this page
No screenshots yet. Buy the homepage: the supplier paragraph naming Evolution and the six studios is the reason this brand is in the wave, and supplier lists are the first thing to change when a platform deal does. Everything described below was read from HeySpin's own English pages; we would rather show you no picture than the wrong casino's.
HeySpin sister sites — the full network
Jumpman Gaming Limited (UK Gambling Commission account 39175) runs 147 brands; 35 of them, HeySpin included, are reviewed here.
| Sister site | Welcome offer | Trust | |
|---|---|---|---|
 | 15 free spins on Hundreds & Thousands, no depositmin None — a verified debit card is required instead | 54 | Review |
 | 15 free spins on Hundreds & Thousands, no depositmin None — a verified debit card is required instead | 54 | Review |
 | Spin the wheel for up to 500 free spins on Big Bass Splashmin £10 | 61 | Review |
 | 50% matchup bonus up to £100min £10 | 62 | Review |
 | 100% matchup bonus up to £200min £10 | 59 | Review |
 | 15 free spins on Hundreds & Thousands, no depositmin None — a verified debit card is required instead | 56 | Review |
 | One Mega Wheel spin for up to 500 free spins on Fluffy Favouritesmin £10 | 57 | Review |
 | 50 free spins on Deal or No Deal Go All the Way for a £10 depositmin £10 | 58 | Review |
 | One Mega Reel spin for up to 500 free spins on Starburstmin £10 | 55 | Review |
 | One Mega Wheel spin for up to 500 free spins on Fluffy Favouritesmin £10 | 55 | Review |
 | Spin the wheel for up to 500 free spins on Big Bass Splashmin £10 | 60 | Review |
 | Spin the wheel for up to 500 free spins on 9 Pots of Goldmin £10 | 62 | Review |
 | Spin the wheel for up to 500 free spins on Big Bass Splashmin £10 | 62 | Review |
 | Spin the wheel for up to 500 free spins on Big Bass Bonanzamin £10 | 62 | Review |
 | Up to 500 free spins on Big Bass Splash — by chest or by wheel, the page says bothmin £10 | 56 | Review |
 | One Mega Reel spin for up to 500 free spins on Starburstmin £10 | 57 | Review |
 | One Mega Reel spin for up to 500 free spins on Starburstmin £10 | 57 | Review |
 | 15 free spins on Hundreds & Thousands, no depositmin None — a verified debit card is required instead | 54 | Review |
 | One Mega Wheel spin for up to 500 free spins on Fluffy Favouritesmin £10 | 54 | Review |
 | Spin the wheel for up to 500 free spins on Big Bass Splashmin £10 | 60 | Review |
 | Spin the wheel for up to 500 free spins on Fluffy Favouritesmin £10 | 60 | Review |
 | One Mega Reel spin for up to 500 free spins on 9 Pots of Goldmin £10 | 61 | Review |
 | 20 free spins on Starburst, no deposit — or a Mega Reel spin for up to 500, depending which part of the page you readmin None for the no-deposit offer; £10 for the Mega Reel offer described further down the same page | 56 | Review |
 | 50% matchup up to £100 — or 100% plus 50 free spins at 65x, depending where on the page you readmin £10 | 58 | Review |
 | One Mega Reel spin for up to 500 free spins — on Big Bass Splash, or on Starburst, depending on the sectionmin £10 | 61 | Review |
 | 10 free spins on Big Bass Splash, with no depositmin None — the spins are released by debit-card verification | 59 | Review |
 | 20 free spins on Starburst, with no depositmin None — the spins are released by debit-card verification | 60 | Review |
 | Spin the wheel for up to 500 free spins on Starburstmin £10 | 63 | Review |
 | One Mega Reel spin for up to 500 free spins on 9 Pots of Goldmin £10 | 63 | Review |
 | 50% matchup bonus up to £100 — though the page's last paragraph says 100%min £10 | 61 | Review |
 | 50% matchup bonus up to £100min £10 | 61 | Review |
 | 50 free spins on Big Bass Splash, winnings paid in cashmin £10 wagered | 65 | Review |
 | 100 free spins on Big Bass Splash, winnings paid in cashmin £10 wagered, with a £10 minimum deposit | 68 | Review |
 | One Mega Wheel spin for up to 500 free spins on Big Bass Bonanzamin £10 | 70 | Review |
The X Factor GamesBest for nobody looking for the television show
A placeholder page title, no body copy and no format owner named anywhere.
- Welcome offer
- 15 free spins on Hundreds & Thousands, no deposit
- Min deposit
- None — a verified debit card is required instead
- Wagering
- 10x
Play Your Cards Right GamesBest for nobody looking for the television show
A placeholder page title and a wordmark so pale it is invisible on a white card.
- Welcome offer
- 15 free spins on Hundreds & Thousands, no deposit
- Min deposit
- None — a verified debit card is required instead
- Wagering
- 10x
Mega ReelBest for players who want the brand the wheel is named after
Named after the Mega Reel mechanic that decides the welcome on most of this licence.
- Welcome offer
- Spin the wheel for up to 500 free spins on Big Bass Splash
- Min deposit
- £10
- Wagering
- 10x the bonus
Clover CasinoBest for players who want a straight 50% matchup instead of a wheel spin
A cash matchup rather than a spin, and its markup still asks for another brand's homepage game list.
- Welcome offer
- 50% matchup bonus up to £100
- Min deposit
- £10
- Wagering
- 10x the bonus
Wowcher BingoBest for players who want the biggest matchup figure
100% to £200, twice any sibling's matchup, on a page with no bingo content at all.
- Welcome offer
- 100% matchup bonus up to £200
- Min deposit
- £10
- Wagering
- 10x the bonus
BGT GamesBest for players who want 15 spins without depositing
A three-letter brand the site never expands, and a promotions page that advertises the wrong game.
- Welcome offer
- 15 free spins on Hundreds & Thousands, no deposit
- Min deposit
- None — a verified debit card is required instead
- Wagering
- 10x
Take a Break BingoBest for readers of the magazine
A Bauer magazine masthead with 223 words of its own, and a championship series no sibling runs.
- Welcome offer
- One Mega Wheel spin for up to 500 free spins on Fluffy Favourites
- Min deposit
- £10
- Wagering
- 10x on the welcome
Deal or No Deal SpinBest for players who want spins on the deal or no deal slot
The only brand whose welcome spins are on a game sharing its own name.
- Welcome offer
- 50 free spins on Deal or No Deal Go All the Way for a £10 deposit
- Min deposit
- £10
- Wagering
- 10x on the welcome
BJ's GamesBest for customers of the bj's bingo clubs
The club chain's second online brand, licensed to a different operator from the chain's own site.
- Welcome offer
- One Mega Reel spin for up to 500 free spins on Starburst
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins
Club 3000 BingoBest for customers of the club 3000 halls
Writes as the clubs in the first person, under a placeholder page title, with three licence accounts in play.
- Welcome offer
- One Mega Wheel spin for up to 500 free spins on Fluffy Favourites
- Min deposit
- £10
- Wagering
- 10x on the welcome
The Sun PlayBest for readers arriving from a national newspaper
A News UK masthead on the same build, and the only brand with an affiliate programme of its own name.
- Welcome offer
- Spin the wheel for up to 500 free spins on Big Bass Splash
- Min deposit
- £10
- Wagering
- 10x the bonus
Mirror BingoBest for bingo players arriving from the daily mirror
Bingo-first, and one of the nine pages where the template leaks a broken HTML comment into the text.
- Welcome offer
- Spin the wheel for up to 500 free spins on 9 Pots of Gold
- Min deposit
- £10
- Wagering
- 10x the bonus
Wizard SlotsBest for players who want a game count published
The long-running one, and it counts its games where most of the estate does not.
- Welcome offer
- Spin the wheel for up to 500 free spins on Big Bass Splash
- Min deposit
- £10
- Wagering
- 10x the bonus
Dove SlotsBest for players who want one of jumpman's own active brands
Status Active on the register rather than White Label — Jumpman's own, not a partner's.
- Welcome offer
- Spin the wheel for up to 500 free spins on Big Bass Bonanza
- Min deposit
- £10
- Wagering
- 10x the bonus
Giant WinsBest for nobody who reads the testimonials first
Its homepage is seven invented player reviews, and its promotions page names two different welcome mechanics.
- Welcome offer
- Up to 500 free spins on Big Bass Splash — by chest or by wheel, the page says both
- Min deposit
- £10
- Wagering
- 10x on the welcome
Shipley SlotsBest for customers of the bj's bingo clubs
One of three Jumpman sites behind Shipley Brothers Limited, whose own licence cannot carry a website.
- Welcome offer
- One Mega Reel spin for up to 500 free spins on Starburst
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins
Wolf SpinsBest for players who want a sitemap and an rtp page
The same fabricated testimonials as Giant Wins under different usernames.
- Welcome offer
- One Mega Reel spin for up to 500 free spins on Starburst
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins
Millionaire GamesBest for bingo players who arrived for the quiz
Describes a quiz product the site does not run, in copy that has said "last year" since 2020.
- Welcome offer
- 15 free spins on Hundreds & Thousands, no deposit
- Min deposit
- None — a verified debit card is required instead
- Wagering
- 10x
Carlton BingoBest for customers of the carlton clubs
One Scottish chain with two Jumpman sites running two different wheels on two different games.
- Welcome offer
- One Mega Wheel spin for up to 500 free spins on Fluffy Favourites
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins
Barbados CasinoBest for players who want the payment methods listed before signing up
The only brand in the first pass that publishes a payment-method list on its homepage.
- Welcome offer
- Spin the wheel for up to 500 free spins on Big Bass Splash
- Min deposit
- £10
- Wagering
- 10x the bonus
Fluffy SpinsBest for fluffy favourites players
The brand that admits the network in its own body copy, and the only one of the 124 with Apple Pay in its markup.
- Welcome offer
- Spin the wheel for up to 500 free spins on Fluffy Favourites
- Min deposit
- £10
- Wagering
- 10x the bonus
Lucky AdmiralBest for players who like collecting trophies for extra wheel spins
A trophy ladder that pays out in extra Mega Reel spins, and it publishes the £8-per-10-spins win cap.
- Welcome offer
- One Mega Reel spin for up to 500 free spins on 9 Pots of Gold
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins
Lady RichesBest for players who want spins without depositing
Two different welcomes on one homepage, a 2019 launch line under a 2026 copyright, and Starburst misspelt.
- Welcome offer
- 20 free spins on Starburst, no deposit — or a Mega Reel spin for up to 500, depending which part of the page you read
- Min deposit
- None for the no-deposit offer; £10 for the Mega Reel offer described further down the same page
- Wagering
- 10x on both
Daisy SlotsBest for players who want pay-by-mobile network detail
Two welcome offers on one homepage, one of them carrying the Irish 65x wagering figure.
- Welcome offer
- 50% matchup up to £100 — or 100% plus 50 free spins at 65x, depending where on the page you read
- Min deposit
- £10
- Wagering
- 10x in the hero and on the promotions page; 65x in the homepage section advertising the 100% version
Slots BabyBest for players who want published rtp figures by game
Names the game wrong in its own body copy, and gives a game count its promotions page contradicts.
- Welcome offer
- One Mega Reel spin for up to 500 free spins — on Big Bass Splash, or on Starburst, depending on the section
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins
Vegas MooseBest for players who want a no-deposit start
A no-deposit offer capped at £50, and a domain that also sits on a surrendered licence.
- Welcome offer
- 10 free spins on Big Bass Splash, with no deposit
- Min deposit
- None — the spins are released by debit-card verification
- Wagering
- 10x the winnings from the spins
Pink RichesBest for players who want 20 free spins without depositing
Body copy frozen in 2019 advertising an offer the site stopped running.
- Welcome offer
- 20 free spins on Starburst, with no deposit
- Min deposit
- None — the spins are released by debit-card verification
- Wagering
- 10x the winnings from the spins
Amazon SlotsBest for players who want the most-written-for brand on the licence
Status Active, and the only brand whose Irish twin on the Alderney licence is still trading.
- Welcome offer
- Spin the wheel for up to 500 free spins on Starburst
- Min deposit
- £10
- Wagering
- 10x the bonus
Rainbow SpinsBest for players who want free-spin winnings with no wagering attached
The only brand here that prints 0x on the spins and 10x on the bonus cash as two separate figures.
- Welcome offer
- One Mega Reel spin for up to 500 free spins on 9 Pots of Gold
- Min deposit
- £10
- Wagering
- 0x on the free spins, 10x on bonus cash
Kong CasinoBest for players who want rtp figures before they sign up
Three different game counts on one page, and the only brand naming its pay-by-mobile supplier.
- Welcome offer
- 50% matchup bonus up to £100 — though the page's last paragraph says 100%
- Min deposit
- £10
- Wagering
- 10x the bonus
UmbingoBest for bingo players who want the formats explained properly
The fullest bingo explainer on the licence, and three different spellings of its own name.
- Welcome offer
- 50% matchup bonus up to £100
- Min deposit
- £10
- Wagering
- 10x the bonus
Big Thunder SlotsBest for players who want the fairest welcome on the licence
50 free spins paid in cash at 0x wagering — the best arithmetic of the 25.
- Welcome offer
- 50 free spins on Big Bass Splash, winnings paid in cash
- Min deposit
- £10 wagered
- Wagering
- 0x on the free-spin winnings; 10x on bonus cash
Dream BingoBest for bingo players who want 100 spins paid in cash
The brand whose domain is registered on both of the group's licences, with unfinished copy still on the page.
- Welcome offer
- 100 free spins on Big Bass Splash, winnings paid in cash
- Min deposit
- £10 wagered, with a £10 minimum deposit
- Wagering
- 0x on the free-spin winnings
Fortune GamesBest for players who want the bonus rules explained before they deposit
The only brand on the licence that names its parent company, and the only one that says which winnings are cash.
- Welcome offer
- One Mega Wheel spin for up to 500 free spins on Big Bass Bonanza
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins; Daily Wheel and cashback winnings are cash with no wagering
How we verified the HeySpin sister sites
4 of 5 signals matched, for a fingerprint of 90/100 (confirmed). How the signals are weighted.
Sister-site verification
How we know HeySpin shares an operator with these brands
Shared licence numberweight 40%
HeySpin's own footer reads "HeySpin is operated by Jumpman Gaming Limited which is licensed and regulated in Great Britain by the Gambling Commission under account number 39175", and the register lists its domain as a White Label row on that account alongside 147 other live domains.
SourceIdentical T&C clausesweight 25%
Its terms document is one of 27 measured on this licence that fall between 68,096 and 68,293 characters — a spread of 197 characters, which is the brand name substituted and nothing else. It opens by calling the site "the Jumpman website", defines a "Brand Owner" it never names, and treats an account as dormant after 365 days.
Same platform fingerprintweight 15%
One deployment: 123 of the 124 readable brands, this one included, serve the identical cache-busting token 6aec61450bb9b8.45425970 on the same front-end bundle and the same dated script path, load assets from cdn.jgs1.prod.jumpman.uk and publish their wordmark at the same template path.
Shared payment processorweight 10%not established
Not established. No cashier on this licence has been opened while logged in, so the merchant of record is unread. What is shared and visible is the bonus arithmetic: every brand that runs an offer prints the same conversion cap, tying anything a bonus wins to what the player has already deposited.
Shared support infrastructureweight 10%
One support desk and one set of account controls. Every terms page on the licence routes complaints to complaints@jumpmangaming.com and names eGaming Compliance Services Limited (eCOGRA) as the adjudicator, and the responsible-gaming page states that a self-exclusion "will occur across all Jumpman Gaming websites and you are unable to self-exclude from a single website".
Can you claim a bonus at every HeySpin Casino sister site?
Jumpman Gaming Limited publishes no cross-brand welcome rule, so no row below is confirmed by the operator. How these are assessed.
| Sister site | Separate welcome? |
|---|---|
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
Same company, different deal
Where a sister site beats HeySpin
Big Thunder Slots — Bonus fairness
The same 50 spins, but paid in cash with no playthrough instead of as bonus funds.
Kong Casino — Games information
Adds RTP percentages to the studio information HeySpin gives.
HeySpin vs its sister sites, head to head
| Matchup | Welcome offer | Trust |
|---|---|---|
| 50 free spins on Starburst for a £10 deposit | 64 |
| 15 free spins on Hundreds & Thousands, no deposit | 54 |
| 15 free spins on Hundreds & Thousands, no deposit | 54 |
| Spin the wheel for up to 500 free spins on Big Bass Splash | 61 |
HeySpin vs The X Factor Games
A placeholder page title, no body copy and no format owner named anywhere. Trust 54 against 64. Similarity 97%.
HeySpin vs Play Your Cards Right Games
A placeholder page title and a wordmark so pale it is invisible on a white card. Trust 54 against 64. Similarity 97%.
HeySpin vs Mega Reel
Named after the Mega Reel mechanic that decides the welcome on most of this licence. Trust 61 against 64. Similarity 96%.
Sites like HeySpin: HeySpin alternatives inside and outside the group
HeySpin sister casinos
Mega Reel, The Sun Play, Mirror Bingo, Wizard Slots, Dove Slots, Barbados Casino, Vegas Moose, Fluffy Spins, Pink Riches, Amazon Slots, Clover Casino, Rainbow Spins, Lucky Admiral, Giant Wins, Big Thunder Slots, Lady Riches, Wowcher Bingo, Shipley Slots, Kong Casino, Wolf Spins, Fortune Games, BGT Games, Daisy Slots, Slots Baby, Umbingo, Take a Break Bingo, Deal or No Deal Spin, The X Factor Games, Millionaire Games, Play Your Cards Right Games, BJ's Games, Club 3000 Bingo, Carlton Bingo and Dream Bingo, all run by Jumpman Gaming Limited.
Platforms like HeySpin under a different operator
- Spin Casino — £100 bonus + 100 free spins. Run by Super Group (SGHC) Limited, trust 69/100.
- 888 Casino — 200 free spins with code HELLO200FS, or a 100% match up to £100. Run by evoke plc, trust 69/100.
- PlayUK — 100% welcome bonus up to £100 plus 50 free spins. Run by ProgressPlay Limited, trust 73/100.
Which of the HeySpin sister sites should you pick?
- If you want the closest thing to HeySpin: The X Factor Games (97% similarity). A placeholder page title, no body copy and no format owner named anywhere.
- If you are choosing on trust rather than familiarity: Fortune Games scores highest of the HeySpin sister sites at 70/100, above HeySpin's own 64.
About HeySpin
HeySpin reads like it was written in the last year by somebody who had used a casino, which makes it unusual company on this licence. There are no invented testimonials, no pirate metaphors and no exclamation marks. It says what it is: a UK online casino built around slots, licensed by the Gambling Commission, with a live casino and table games alongside. The operator is Jumpman Gaming Limited on account 39175 and the register lists heyspin.com as a White Label row.
Its real contribution is naming names. HeySpin's copy credits Games Global, Pragmatic Play, NetEnt, Play'n GO, Red Tiger and Big Time Gaming as the studios behind its slots, and says the live casino is "powered by Evolution". On an estate where 124 brands serve one catalogue and almost none of them says whose games are in it, that is the single most useful paragraph available. Only Kong Casino comes close, and Kong names studios through individual game descriptions rather than as a supplier list.
The welcome is a fixed 50 free spins on Starburst for a £10 deposit at ten times wagering — no wheel, no range, no chest. That puts HeySpin in the small group of brands here whose new player knows the number before depositing: Big Thunder Slots at 50 spins, Deal or No Deal Spin at 50, and HeySpin. The difference between those three matters: Big Thunder pays its spin winnings in cash with no playthrough, where HeySpin's are bonus funds carrying the ten-times requirement.
The site is also honest about the things it does not do. It says plainly that its games run in the mobile browser on iOS and Android with no app required, rather than implying a client that does not exist — Rainbow Spins is the only brand in this wave that actually has one. It describes the Pragmatic Play Drops & Wins network campaign as what it is, a network promotion rather than a HeySpin exclusive. And its FAQ answers the question most UK casino pages dodge, explaining that each spin's result comes from a random number generator and that RTP is a long-term theoretical figure.
What it does not publish is a game count, any RTP percentage, a payment-method list or a withdrawal window. The copy says deposits and withdrawals run through "trusted, UK-friendly payment methods, with a low minimum deposit" and leaves it there. For a page this carefully written, the omission reads as deliberate rather than careless, and it is the same omission every brand on this licence makes.
On responsible gambling HeySpin does something only two other brands in this wave do: it writes about the tools in its own words rather than leaving them to the shared page. It names deposit limits, time-outs and self-exclusion, and credits GamCare, GAMSTOP and GambleAware as sources of free, confidential support. The shared page behind that is the strongest document on the licence — cross-brand limits, a 24-hour cooling-off before any increase takes effect, and a self-exclusion that closes every Jumpman site for at least six months.
The structural reality is unchanged by good writing. HeySpin serves the identical front-end bundle as 122 other brands, with the same cache-busting token; its terms are one of twenty-seven documents on this licence that fall within 197 characters of each other; and its complaints route is the operator's single address with eCOGRA as adjudicator. Choosing it over a sibling is choosing a better description of the same casino.
The last fact belongs to the operator rather than the brand. In May 2022 the Gambling Commission published a £500,000 settlement with Jumpman Gaming Limited, plus £13,594 in costs, over anti-money-laundering controls and safer-gambling failings. Today the licensee's own register page shows no regulatory actions, and the Commission answers requests for the statement by linking to a web archive.
HeySpin welcome bonus in detail
50 free spins on Starburst for a £10 deposit
- Minimum deposit
- £10
- Wagering
- 10x on the welcome
- Expiry
- Not published; bonus funds lapse after three consecutive days of inactivity
- Bet limits
- Not published
- Eligible games
- Free spins tied to Starburst; bonus funds on the Bonus Enabled Games list
- A fixed number of spins rather than a wheel — one of only three brands in this wave where the award is known before depositing.
- Spin winnings are bonus funds carrying ten times wagering, not cash; Big Thunder Slots and Dream Bingo pay theirs in cash.
- Maximum bonus conversion to real funds equal to lifetime deposits, up to £250.
- The Daily Wheel, 5% weekly cashback paid in cash on Fridays, Drops & Wins and a monthly cash draw run alongside.
- No promotional code is required.
Customer support at HeySpin
| Channel | Availability | Response time |
|---|---|---|
| Live chat widget (Genesys Cloud) | Not published | Network check returned 6 out of 10 |
| FAQ linked from the footer | Always | Self-service |
| Complaints email to the operator | Acknowledged within 48 hours | Determination within 8 weeks |
Safety, licensing and responsible gambling
A complete and sober disclosure: the operator, the account number, GAMSTOP, and a body-copy paragraph that says the site is held to UK standards for fairness and player protection. The licence-wide deductions apply — the Alderney sentence, the absent UK company, the repealed Guernsey statute — but nothing on this page overstates its own position.
- Gross deposit limits and net deposit limits, daily, weekly or monthly
- A 24-hour cooling-off period before any limit increase takes effect
- Reality Check session reminders
- Take a Break, from 24 hours to six weeks
- Self-exclusion, minimum six months, across all Jumpman Gaming websites
- GAMSTOP
- A dedicated safer-gambling email address
- GamCare, Beacon Counselling Trust and Samaritans named with their helplines
How we scored HeySpin
Trust score breakdown
64/100
Licensing & regulation25% weight
72/100
A complete and sober disclosure: the operator, the account number, GAMSTOP, and a body-copy paragraph that says the site is held to UK standards for fairness and player protection. The licence-wide deductions apply — the Alderney sentence, the absent UK company, the repealed Guernsey statute — but nothing on this page overstates its own position. (1 source)
Payouts20% weight
60/100
Scored from the site's own testing team's network-level check of 3 September 2026, which returned 6 out of 10 across the Jumpman brands. One platform and one cashier serve all 148 domains, so there is no per-brand figure to give and none is invented. No cashier on this licence has been opened while logged in, so the method list, limits and fees remain unread. (1 source)
Bonus fairness20% weight
58/100
A fixed 50 free spins on Starburst for a £10 deposit at ten times wagering. No wheel and no range, which makes it one of the clearer offers on the licence; the lifetime-deposit conversion cap still applies and the spins' winnings are bonus funds rather than cash, which is where Big Thunder Slots beats it. (1 source)
Responsible gambling10% weight
82/100
The shared network tools, plus a body-copy paragraph that names deposit limits, time-outs and self-exclusion and credits GamCare, GAMSTOP and GambleAware by name — one of only three brands in this wave to do so in its own words. (1 source)
Games & providers10% weight
70/100
The best-sourced lobby description on the licence after Kong Casino's, and the only one that names a live-casino supplier: Evolution. Six slot studios are named. No total is published and no RTP figures are quoted, which is what keeps this below Kong. (1 source)
Support10% weight
60/100
Scored from the site's own testing team's network-level check of 3 September 2026, which returned 6 out of 10 — the lowest support score on this site. The same desk answers every brand on the licence, and every terms page routes complaints to one address. (1 source)
Complaint record5% weight
30/100
Scored from the operator's published enforcement history rather than left blank: a £500,000 settlement in May 2022 over anti-money-laundering and safer-gambling failings. The figure is not worse because the settlement is four years old and nothing has been recorded since; it is not better because the record has since dropped off the licensee's own register page. (1 source)
Weightings are fixed and published in full on our methodology page. Unscored dimensions have not been verified yet and count as zero.
What we verified
- TESTED
The site's own testing team checked payment and withdrawal handling across the Jumpman Gaming brands and scored it 6 out of 10.
SisterSitesHub testing team, network-level check · checked 2026-09-03
- TESTED
The site's own testing team checked customer support across the Jumpman Gaming brands and scored it 6 out of 10 — the lowest support score recorded on this site, and below the 7 out of 10 returned for evoke plc.
SisterSitesHub testing team, network-level check · checked 2026-09-03
- VERIFIED
Jumpman Gaming Limited holds UK Gambling Commission account 39175, carrying Bingo (Remote) and Casino (Remote) licences from 1 November 2014. On the 29 October 2026 domain export the account carries 231 rows, of which 148 are live — 19 Active and 129 White Label — and zero trading names. Each of the 25 brands in this wave is one of those rows.
UKGC public register, account 39175, domain export 29 October 2026 · checked 2026-11-07
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HeySpin's homepage names Games Global, Pragmatic Play, NetEnt, Play'n GO, Red Tiger and Big Time Gaming as the studios supplying its slots, and states that its live casino is "powered by Evolution". It is the only one of the 25 brands reviewed in this wave to name a live-casino supplier.
heyspin.com homepage · checked 2026-11-07
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HeySpin's promotions page states "Start adventure by claiming your 50 Free Spins on Starburst when Depositing £10. Min Deposit £10+ and get 50 Free Spins on Starburst. Welcome Offer Subject To 10x Wagering Requirement." The award is a fixed number rather than a Mega Reel spin.
heyspin.com/promotions · checked 2026-11-07
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HeySpin states that "because our games are built in HTML5, you can play slots and live casino on mobile and tablet directly in your browser – no app download needed", and its FAQ explains that each spin's result is decided by a random number generator and that RTP is a long-term theoretical payout percentage. It names GamCare, GAMSTOP and GambleAware in its own responsible-gambling paragraph.
heyspin.com homepage and FAQ · checked 2026-11-07
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The responsible-gaming page served by every brand on this licence states that a self-exclusion "will occur across all Jumpman Gaming websites and you are unable to self-exclude from a single website", with a six-month minimum, and that financial limits "apply across all current and future gambling accounts that we identify as belonging to you on participating websites managed by Jumpman Gaming". Reducing a limit is immediate; raising or removing one needs a 24-hour cooling-off period and a second confirmation.
Responsible-gaming page, identical across the brands fetched · checked 2026-11-07
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The Gambling Commission's public register page for account 39175 reads "No regulatory actions have been recorded for this business", and Jumpman Gaming Limited is not among the sixteen public statements currently listed. The Commission's freedom-of-information response to a request of 23 January 2026 for a copy of the action against Jumpman withholds it under section 21 and links an archived copy instead. The settlement itself was published on 17 May 2022: £500,000 in lieu of a financial penalty plus £13,594 in investigation costs, after a compliance assessment in July 2020 and an investigation opened that September.
UKGC public register and freedom-of-information disclosure log · checked 2026-11-07
HeySpin pros and cons
Pros
- Names Evolution as its live-casino supplier and six studios behind its slots — the only brand on the licence to do both
- A fixed 50 free spins rather than a wheel, so the award is known before depositing
- States plainly that no app is needed rather than implying a client that does not exist
- Explains RNG and RTP properly in its own FAQ
- Writes about deposit limits, time-outs and self-exclusion in its own words and credits GamCare, GAMSTOP and GambleAware
Cons
- Free-spin winnings are bonus funds at ten times wagering, where three siblings pay them in cash
- No game count and no RTP percentages anywhere on the site
- No payment-method list, limits, fees or withdrawal window
- Tells non-GB customers it is regulated in Alderney, where the operator's licence lists six Irish domains and not this one
- The privacy clause cites a Guernsey data-protection law repealed in 2018
What HeySpin lacks
- A published catalogue size
- Any RTP figure
- A native app
- Any statement of withdrawal timescales
Common complaints about HeySpin
Anti-money-laundering and safer-gambling failings, settled 2022
occasionalThe Gambling Commission published a settlement with Jumpman Gaming Limited on 17 May 2022: £500,000 in lieu of a financial penalty plus £13,594 in investigation costs, following a compliance assessment in July 2020 and an investigation opened that September. The findings included source-of-wealth and source-of-funds controls that blurred into one another, thin customer due diligence guidance for staff, and customers allowed to lose sums well in excess of the average UK income before a purposeful review — in one case more than £15,000 in under a month, including £11,000 in two days during the Covid-19 lockdown.
UKGC public statement of 17 May 2022, now reachable only through the Commission's own FOI response
The record is no longer on the licensee's register page
rareA reader checking account 39175 on the public register today is told "No regulatory actions have been recorded for this business", and Jumpman is not among the sixteen public statements currently listed. The Commission's freedom-of-information response to a request of 23 January 2026 withholds a copy under section 21 and links an archived version instead. No player-complaint sample has been taken for this brand.
UKGC public register, account 39175, and the Commission's FOI disclosure log
HeySpin Sister Sites — the verdict
HeySpin is the brand to pick on this licence if you want to know what you are playing. Naming Evolution for the live tables and six studios for the slots puts it ahead of 123 siblings that name nobody, and the writing is sober where most of the estate is either empty or inventing customers. The welcome is 50 fixed spins on Starburst at ten times wagering — clear, but bonus funds rather than cash, which is the one place Big Thunder Slots does better. Everything behind the page is the same shared platform, so the choice here is a choice of honesty, not of product.
Network fingerprint for the 34 HeySpin Casino sister sites: confirmed, 90/100.
HeySpin sister sites — FAQ
Who operates HeySpin?
Jumpman Gaming Limited, under UK Gambling Commission account 39175. The register lists HeySpin's domain as a White Label row on that account, meaning the brand belongs to somebody else and the gambling belongs to Jumpman. No company of that name appears at Companies House — a search for the phrase returns nothing — and the only address published on the site is La Corvee House on Alderney, marked "(no correspondence)".
How many sister sites does HeySpin have?
147. That is every other live domain on account 39175: 19 Active and 129 White Label rows, the largest sister-site estate in Great Britain by a wide margin. On 2026-11-07 all 148 were fetched once each; 124 answered with a Great Britain build and every one of those printed the same operator sentence and the same account number. 123 of them serve an identical front-end build token.
Can I claim a welcome offer at HeySpin and again at a sister site?
It should not be assumed. Both ends are the same licensed company under one terms document — the classic single-welcome-per-licensee arrangement — and nobody has funded two accounts to test it, so this review makes no claim either way. One thing definitely does carry across: a self-exclusion closes every Jumpman Gaming website rather than one, with a six-month minimum, and deposit limits apply across the accounts the operator identifies as yours.
What does the Alderney line in HeySpin's footer mean?
Every brand on this licence tells non-GB customers it is regulated by the Alderney Gambling Control Commission. Jumpman Gaming Limited does hold a Category 1 eGambling licence there, but the AGCC register lists six websites against it, all Irish: www.crystalslots.ie, www.amazonslots.ie, www.rainbowspins.ie, ie.feverslots.com, www.zeusbingo.ie, www.lightscamerabingo.ie. Checked on 2026-11-07, four of those six serve a page reading "The Site is now closed!", and the two still trading advertise 65x wagering where the British pages say 10x. A British player's account is governed by the Gambling Commission licence.
Which companies supply HeySpin's games?
The site names Games Global, Pragmatic Play, NetEnt, Play'n GO, Red Tiger and Big Time Gaming for slots, and says the live casino is powered by Evolution. That makes it the only brand of the twenty-five reviewed in this wave to name both a live-casino supplier and a studio list — the other 123 readable brands on the licence serve the same catalogue without saying whose games are in it.
Does HeySpin have an app?
No, and it says so: the games are built in HTML5 and run in the mobile browser on iOS and Android with no download needed. Of the brands reviewed here only Rainbow Spins claims a native client, on Google Play.
Is the HeySpin welcome better than the Mega Reel offers elsewhere on the licence?
It is more predictable. Fifty free spins on Starburst for a £10 deposit is a fixed award, where the Mega Reel brands spin a wheel for anything up to 500 spins with no published odds. Both carry ten times wagering and the same conversion cap. The best terms on the licence are at Big Thunder Slots and Dream Bingo, which pay free-spin winnings in cash with no playthrough at all.
What are HeySpin's sister sites?
All 147 other live domains on UK Gambling Commission account 39175, held by Jumpman Gaming Limited. The closest comparisons are Big Thunder Slots and Deal or No Deal Spin, which also award a fixed 50 spins, and Kong Casino, which is the only other brand here that documents its games in any depth.
Why does this review have no screenshots of HeySpin?
No screenshots yet. Buy the homepage: the supplier paragraph naming Evolution and the six studios is the reason this brand is in the wave, and supplier lists are the first thing to change when a platform deal does.
Related reading
18+ only. Gambling can be addictive — please play responsibly. Free, confidential help is available at BeGambleAware.org. We may earn commission from operators listed on this page; it never affects our scores or ordering. See our affiliate disclosure.
