Carlton Bingo is operated by Jumpman Gaming Limited under UK Gambling Commission account 39175, and it is one of two domains on that licence carrying the name of Carlton Clubs Limited — an Inverness-registered company whose own licence, account 514, registers no domain names at all.
The short answer
Jumpman Gaming Limited runs 147 brands, and 34 Carlton Bingo sister sites are reviewed here: Mega Reel, The Sun Play, Mirror Bingo, Wizard Slots, Dove Slots, Barbados Casino, Vegas Moose, Fluffy Spins, Pink Riches, Amazon Slots, Clover Casino, Rainbow Spins, Lucky Admiral, Giant Wins, Big Thunder Slots, Lady Riches, Wowcher Bingo, Shipley Slots, Kong Casino, Wolf Spins, HeySpin, Fortune Games, BGT Games, Daisy Slots, Slots Baby, Umbingo, Take a Break Bingo, Deal or No Deal Spin, The X Factor Games, Millionaire Games, Play Your Cards Right Games, BJ's Games, Club 3000 Bingo and Dream Bingo. All 34 of these Carlton Bingo Casino sister sites, and Carlton Bingo itself, are operated by Jumpman Gaming Limited on a single UK Gambling Commission account, 39175.
Compare all 34Pros
- A real Scottish clubs operator behind the name, registered since 1990
- A Bingo Championship and a published £500,000 monthly prize pool
- States the welcome terms twice, including in a dedicated paragraph rather than only in the hero
Cons
- The same chain's other Jumpman site runs a different wheel on a different game, with no explanation
- A literal "-->" leaks into the visible bingo section from a broken HTML comment
- Tells the reader on its own site to "read the full terms and conditions on our website"
Screenshot coverage on this page
No screenshots yet. Buy this homepage and Carlton Games' homepage together: one chain's two sites side by side, advertising a Mega Wheel on Fluffy Favourites and a Mega Reel on Starburst, is the finding and needs both images. Everything described below was read from Carlton Bingo's own English pages; we would rather show you no picture than the wrong casino's.
Carlton Bingo sister sites — the full network
Jumpman Gaming Limited (UK Gambling Commission account 39175) runs 147 brands; 35 of them, Carlton Bingo included, are reviewed here.
| Sister site | Welcome offer | Trust | |
|---|---|---|---|
 | 15 free spins on Hundreds & Thousands, no depositmin None — a verified debit card is required instead | 54 | Review |
 | 15 free spins on Hundreds & Thousands, no depositmin None — a verified debit card is required instead | 54 | Review |
 | Spin the wheel for up to 500 free spins on Big Bass Splashmin £10 | 61 | Review |
 | 50% matchup bonus up to £100min £10 | 62 | Review |
 | 100% matchup bonus up to £200min £10 | 59 | Review |
 | 15 free spins on Hundreds & Thousands, no depositmin None — a verified debit card is required instead | 56 | Review |
 | One Mega Wheel spin for up to 500 free spins on Fluffy Favouritesmin £10 | 57 | Review |
 | 50 free spins on Deal or No Deal Go All the Way for a £10 depositmin £10 | 58 | Review |
 | One Mega Reel spin for up to 500 free spins on Starburstmin £10 | 55 | Review |
 | One Mega Wheel spin for up to 500 free spins on Fluffy Favouritesmin £10 | 55 | Review |
 | Spin the wheel for up to 500 free spins on Big Bass Splashmin £10 | 60 | Review |
 | Spin the wheel for up to 500 free spins on 9 Pots of Goldmin £10 | 62 | Review |
 | Spin the wheel for up to 500 free spins on Big Bass Splashmin £10 | 62 | Review |
 | Spin the wheel for up to 500 free spins on Big Bass Bonanzamin £10 | 62 | Review |
 | Up to 500 free spins on Big Bass Splash — by chest or by wheel, the page says bothmin £10 | 56 | Review |
 | One Mega Reel spin for up to 500 free spins on Starburstmin £10 | 57 | Review |
 | One Mega Reel spin for up to 500 free spins on Starburstmin £10 | 57 | Review |
 | 15 free spins on Hundreds & Thousands, no depositmin None — a verified debit card is required instead | 54 | Review |
 | Spin the wheel for up to 500 free spins on Big Bass Splashmin £10 | 60 | Review |
 | Spin the wheel for up to 500 free spins on Fluffy Favouritesmin £10 | 60 | Review |
 | One Mega Reel spin for up to 500 free spins on 9 Pots of Goldmin £10 | 61 | Review |
 | 20 free spins on Starburst, no deposit — or a Mega Reel spin for up to 500, depending which part of the page you readmin None for the no-deposit offer; £10 for the Mega Reel offer described further down the same page | 56 | Review |
 | 50% matchup up to £100 — or 100% plus 50 free spins at 65x, depending where on the page you readmin £10 | 58 | Review |
 | One Mega Reel spin for up to 500 free spins — on Big Bass Splash, or on Starburst, depending on the sectionmin £10 | 61 | Review |
 | 10 free spins on Big Bass Splash, with no depositmin None — the spins are released by debit-card verification | 59 | Review |
 | 20 free spins on Starburst, with no depositmin None — the spins are released by debit-card verification | 60 | Review |
 | Spin the wheel for up to 500 free spins on Starburstmin £10 | 63 | Review |
 | One Mega Reel spin for up to 500 free spins on 9 Pots of Goldmin £10 | 63 | Review |
 | 50% matchup bonus up to £100 — though the page's last paragraph says 100%min £10 | 61 | Review |
 | 50% matchup bonus up to £100min £10 | 61 | Review |
 | 50 free spins on Big Bass Splash, winnings paid in cashmin £10 wagered | 65 | Review |
 | 50 free spins on Starburst for a £10 depositmin £10 | 64 | Review |
 | 100 free spins on Big Bass Splash, winnings paid in cashmin £10 wagered, with a £10 minimum deposit | 68 | Review |
 | One Mega Wheel spin for up to 500 free spins on Big Bass Bonanzamin £10 | 70 | Review |
The X Factor GamesBest for nobody looking for the television show
A placeholder page title, no body copy and no format owner named anywhere.
- Welcome offer
- 15 free spins on Hundreds & Thousands, no deposit
- Min deposit
- None — a verified debit card is required instead
- Wagering
- 10x
Play Your Cards Right GamesBest for nobody looking for the television show
A placeholder page title and a wordmark so pale it is invisible on a white card.
- Welcome offer
- 15 free spins on Hundreds & Thousands, no deposit
- Min deposit
- None — a verified debit card is required instead
- Wagering
- 10x
Mega ReelBest for players who want the brand the wheel is named after
Named after the Mega Reel mechanic that decides the welcome on most of this licence.
- Welcome offer
- Spin the wheel for up to 500 free spins on Big Bass Splash
- Min deposit
- £10
- Wagering
- 10x the bonus
Clover CasinoBest for players who want a straight 50% matchup instead of a wheel spin
A cash matchup rather than a spin, and its markup still asks for another brand's homepage game list.
- Welcome offer
- 50% matchup bonus up to £100
- Min deposit
- £10
- Wagering
- 10x the bonus
Wowcher BingoBest for players who want the biggest matchup figure
100% to £200, twice any sibling's matchup, on a page with no bingo content at all.
- Welcome offer
- 100% matchup bonus up to £200
- Min deposit
- £10
- Wagering
- 10x the bonus
BGT GamesBest for players who want 15 spins without depositing
A three-letter brand the site never expands, and a promotions page that advertises the wrong game.
- Welcome offer
- 15 free spins on Hundreds & Thousands, no deposit
- Min deposit
- None — a verified debit card is required instead
- Wagering
- 10x
Take a Break BingoBest for readers of the magazine
A Bauer magazine masthead with 223 words of its own, and a championship series no sibling runs.
- Welcome offer
- One Mega Wheel spin for up to 500 free spins on Fluffy Favourites
- Min deposit
- £10
- Wagering
- 10x on the welcome
Deal or No Deal SpinBest for players who want spins on the deal or no deal slot
The only brand whose welcome spins are on a game sharing its own name.
- Welcome offer
- 50 free spins on Deal or No Deal Go All the Way for a £10 deposit
- Min deposit
- £10
- Wagering
- 10x on the welcome
BJ's GamesBest for customers of the bj's bingo clubs
The club chain's second online brand, licensed to a different operator from the chain's own site.
- Welcome offer
- One Mega Reel spin for up to 500 free spins on Starburst
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins
Club 3000 BingoBest for customers of the club 3000 halls
Writes as the clubs in the first person, under a placeholder page title, with three licence accounts in play.
- Welcome offer
- One Mega Wheel spin for up to 500 free spins on Fluffy Favourites
- Min deposit
- £10
- Wagering
- 10x on the welcome
The Sun PlayBest for readers arriving from a national newspaper
A News UK masthead on the same build, and the only brand with an affiliate programme of its own name.
- Welcome offer
- Spin the wheel for up to 500 free spins on Big Bass Splash
- Min deposit
- £10
- Wagering
- 10x the bonus
Mirror BingoBest for bingo players arriving from the daily mirror
Bingo-first, and one of the nine pages where the template leaks a broken HTML comment into the text.
- Welcome offer
- Spin the wheel for up to 500 free spins on 9 Pots of Gold
- Min deposit
- £10
- Wagering
- 10x the bonus
Wizard SlotsBest for players who want a game count published
The long-running one, and it counts its games where most of the estate does not.
- Welcome offer
- Spin the wheel for up to 500 free spins on Big Bass Splash
- Min deposit
- £10
- Wagering
- 10x the bonus
Dove SlotsBest for players who want one of jumpman's own active brands
Status Active on the register rather than White Label — Jumpman's own, not a partner's.
- Welcome offer
- Spin the wheel for up to 500 free spins on Big Bass Bonanza
- Min deposit
- £10
- Wagering
- 10x the bonus
Giant WinsBest for nobody who reads the testimonials first
Its homepage is seven invented player reviews, and its promotions page names two different welcome mechanics.
- Welcome offer
- Up to 500 free spins on Big Bass Splash — by chest or by wheel, the page says both
- Min deposit
- £10
- Wagering
- 10x on the welcome
Shipley SlotsBest for customers of the bj's bingo clubs
One of three Jumpman sites behind Shipley Brothers Limited, whose own licence cannot carry a website.
- Welcome offer
- One Mega Reel spin for up to 500 free spins on Starburst
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins
Wolf SpinsBest for players who want a sitemap and an rtp page
The same fabricated testimonials as Giant Wins under different usernames.
- Welcome offer
- One Mega Reel spin for up to 500 free spins on Starburst
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins
Millionaire GamesBest for bingo players who arrived for the quiz
Describes a quiz product the site does not run, in copy that has said "last year" since 2020.
- Welcome offer
- 15 free spins on Hundreds & Thousands, no deposit
- Min deposit
- None — a verified debit card is required instead
- Wagering
- 10x
Barbados CasinoBest for players who want the payment methods listed before signing up
The only brand in the first pass that publishes a payment-method list on its homepage.
- Welcome offer
- Spin the wheel for up to 500 free spins on Big Bass Splash
- Min deposit
- £10
- Wagering
- 10x the bonus
Fluffy SpinsBest for fluffy favourites players
The brand that admits the network in its own body copy, and the only one of the 124 with Apple Pay in its markup.
- Welcome offer
- Spin the wheel for up to 500 free spins on Fluffy Favourites
- Min deposit
- £10
- Wagering
- 10x the bonus
Lucky AdmiralBest for players who like collecting trophies for extra wheel spins
A trophy ladder that pays out in extra Mega Reel spins, and it publishes the £8-per-10-spins win cap.
- Welcome offer
- One Mega Reel spin for up to 500 free spins on 9 Pots of Gold
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins
Lady RichesBest for players who want spins without depositing
Two different welcomes on one homepage, a 2019 launch line under a 2026 copyright, and Starburst misspelt.
- Welcome offer
- 20 free spins on Starburst, no deposit — or a Mega Reel spin for up to 500, depending which part of the page you read
- Min deposit
- None for the no-deposit offer; £10 for the Mega Reel offer described further down the same page
- Wagering
- 10x on both
Daisy SlotsBest for players who want pay-by-mobile network detail
Two welcome offers on one homepage, one of them carrying the Irish 65x wagering figure.
- Welcome offer
- 50% matchup up to £100 — or 100% plus 50 free spins at 65x, depending where on the page you read
- Min deposit
- £10
- Wagering
- 10x in the hero and on the promotions page; 65x in the homepage section advertising the 100% version
Slots BabyBest for players who want published rtp figures by game
Names the game wrong in its own body copy, and gives a game count its promotions page contradicts.
- Welcome offer
- One Mega Reel spin for up to 500 free spins — on Big Bass Splash, or on Starburst, depending on the section
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins
Vegas MooseBest for players who want a no-deposit start
A no-deposit offer capped at £50, and a domain that also sits on a surrendered licence.
- Welcome offer
- 10 free spins on Big Bass Splash, with no deposit
- Min deposit
- None — the spins are released by debit-card verification
- Wagering
- 10x the winnings from the spins
Pink RichesBest for players who want 20 free spins without depositing
Body copy frozen in 2019 advertising an offer the site stopped running.
- Welcome offer
- 20 free spins on Starburst, with no deposit
- Min deposit
- None — the spins are released by debit-card verification
- Wagering
- 10x the winnings from the spins
Amazon SlotsBest for players who want the most-written-for brand on the licence
Status Active, and the only brand whose Irish twin on the Alderney licence is still trading.
- Welcome offer
- Spin the wheel for up to 500 free spins on Starburst
- Min deposit
- £10
- Wagering
- 10x the bonus
Rainbow SpinsBest for players who want free-spin winnings with no wagering attached
The only brand here that prints 0x on the spins and 10x on the bonus cash as two separate figures.
- Welcome offer
- One Mega Reel spin for up to 500 free spins on 9 Pots of Gold
- Min deposit
- £10
- Wagering
- 0x on the free spins, 10x on bonus cash
Kong CasinoBest for players who want rtp figures before they sign up
Three different game counts on one page, and the only brand naming its pay-by-mobile supplier.
- Welcome offer
- 50% matchup bonus up to £100 — though the page's last paragraph says 100%
- Min deposit
- £10
- Wagering
- 10x the bonus
UmbingoBest for bingo players who want the formats explained properly
The fullest bingo explainer on the licence, and three different spellings of its own name.
- Welcome offer
- 50% matchup bonus up to £100
- Min deposit
- £10
- Wagering
- 10x the bonus
Big Thunder SlotsBest for players who want the fairest welcome on the licence
50 free spins paid in cash at 0x wagering — the best arithmetic of the 25.
- Welcome offer
- 50 free spins on Big Bass Splash, winnings paid in cash
- Min deposit
- £10 wagered
- Wagering
- 0x on the free-spin winnings; 10x on bonus cash
HeySpinBest for players who want to know which studios supply the games
The only brand that names its live-casino supplier and six slot studios.
- Welcome offer
- 50 free spins on Starburst for a £10 deposit
- Min deposit
- £10
- Wagering
- 10x on the welcome
Dream BingoBest for bingo players who want 100 spins paid in cash
The brand whose domain is registered on both of the group's licences, with unfinished copy still on the page.
- Welcome offer
- 100 free spins on Big Bass Splash, winnings paid in cash
- Min deposit
- £10 wagered, with a £10 minimum deposit
- Wagering
- 0x on the free-spin winnings
Fortune GamesBest for players who want the bonus rules explained before they deposit
The only brand on the licence that names its parent company, and the only one that says which winnings are cash.
- Welcome offer
- One Mega Wheel spin for up to 500 free spins on Big Bass Bonanza
- Min deposit
- £10
- Wagering
- 10x on the welcome free spins; Daily Wheel and cashback winnings are cash with no wagering
How we verified the Carlton Bingo sister sites
4 of 5 signals matched, for a fingerprint of 90/100 (confirmed). How the signals are weighted.
Sister-site verification
How we know Carlton Bingo shares an operator with these brands
Shared licence numberweight 40%
Carlton Bingo's own footer reads "Carlton Bingo is operated by Jumpman Gaming Limited which is licensed and regulated in Great Britain by the Gambling Commission under account number 39175", and the register lists its domain as a White Label row on that account alongside 147 other live domains.
SourceIdentical T&C clausesweight 25%
Its terms document is one of 27 measured on this licence that fall between 68,096 and 68,293 characters — a spread of 197 characters, which is the brand name substituted and nothing else. It opens by calling the site "the Jumpman website", defines a "Brand Owner" it never names, and treats an account as dormant after 365 days.
Same platform fingerprintweight 15%
One deployment: 123 of the 124 readable brands, this one included, serve the identical cache-busting token 6aec61450bb9b8.45425970 on the same front-end bundle and the same dated script path, load assets from cdn.jgs1.prod.jumpman.uk and publish their wordmark at the same template path.
Shared payment processorweight 10%not established
Not established. No cashier on this licence has been opened while logged in, so the merchant of record is unread. What is shared and visible is the bonus arithmetic: every brand that runs an offer prints the same conversion cap, tying anything a bonus wins to what the player has already deposited.
Shared support infrastructureweight 10%
One support desk and one set of account controls. Every terms page on the licence routes complaints to complaints@jumpmangaming.com and names eGaming Compliance Services Limited (eCOGRA) as the adjudicator, and the responsible-gaming page states that a self-exclusion "will occur across all Jumpman Gaming websites and you are unable to self-exclude from a single website".
Can you claim a bonus at every Carlton Bingo Casino sister site?
Jumpman Gaming Limited publishes no cross-brand welcome rule, so no row below is confirmed by the operator. How these are assessed.
| Sister site | Separate welcome? |
|---|---|
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
| Unlikely |
Same company, different deal
Where a sister site beats Carlton Bingo
Dream Bingo — Bingo product
Eleven rooms with 1p tickets and formats, against a bingo row with no detail.
Umbingo — Bingo information
Explains the bingo formats that Carlton Bingo leaves undescribed.
Carlton Bingo vs its sister sites, head to head
| Matchup | Welcome offer | Trust |
|---|---|---|
| One Mega Wheel spin for up to 500 free spins on Fluffy Favourites | 54 |
| 15 free spins on Hundreds & Thousands, no deposit | 54 |
| 15 free spins on Hundreds & Thousands, no deposit | 54 |
| Spin the wheel for up to 500 free spins on Big Bass Splash | 61 |
Carlton Bingo vs The X Factor Games
A placeholder page title, no body copy and no format owner named anywhere. Trust 54 against 54. Similarity 97%.
Carlton Bingo vs Play Your Cards Right Games
A placeholder page title and a wordmark so pale it is invisible on a white card. Trust 54 against 54. Similarity 97%.
Carlton Bingo vs Mega Reel
Named after the Mega Reel mechanic that decides the welcome on most of this licence. Trust 61 against 54. Similarity 96%.
Sites like Carlton Bingo: Carlton Bingo alternatives inside and outside the group
Carlton Bingo sister casinos
Mega Reel, The Sun Play, Mirror Bingo, Wizard Slots, Dove Slots, Barbados Casino, Vegas Moose, Fluffy Spins, Pink Riches, Amazon Slots, Clover Casino, Rainbow Spins, Lucky Admiral, Giant Wins, Big Thunder Slots, Lady Riches, Wowcher Bingo, Shipley Slots, Kong Casino, Wolf Spins, HeySpin, Fortune Games, BGT Games, Daisy Slots, Slots Baby, Umbingo, Take a Break Bingo, Deal or No Deal Spin, The X Factor Games, Millionaire Games, Play Your Cards Right Games, BJ's Games, Club 3000 Bingo and Dream Bingo, all run by Jumpman Gaming Limited.
Platforms like Carlton Bingo under a different operator
- Spin Casino — £100 bonus + 100 free spins. Run by Super Group (SGHC) Limited, trust 69/100.
- 888 Casino — 200 free spins with code HELLO200FS, or a 100% match up to £100. Run by evoke plc, trust 69/100.
- PlayUK — 100% welcome bonus up to £100 plus 50 free spins. Run by ProgressPlay Limited, trust 73/100.
Which of the Carlton Bingo sister sites should you pick?
- If you want the closest thing to Carlton Bingo: The X Factor Games (97% similarity). A placeholder page title, no body copy and no format owner named anywhere.
- If you are choosing on trust rather than familiarity: Fortune Games scores highest of the Carlton Bingo sister sites at 70/100, above Carlton Bingo's own 54.
About Carlton Bingo
Carlton Bingo is the online bingo brand of Carlton Clubs Limited, a company registered in Inverness in 1990, and like every other club chain on this licence it does not hold the licence for its own website. Carlton Clubs holds UK Gambling Commission account 514, which carries Bingo Non-Remote, Bingo Ancillary Remote and — unusually — a Gaming Machine Technical Supplier licence in both remote and non-remote form. It registers zero domain names.
An ancillary remote licence covers remote gambling equipment used on the licensed premises rather than a public website, so the chain's online brands sit on somebody else's account. Two of them sit on Jumpman's: carltonbingo.com and carltongames.com, both White Label rows on account 39175. The chain therefore has two separate online casinos, both licensed to an Alderney company with no UK registration, and neither page mentions the other.
The two are not even the same offer, which is the detail worth recording. Carlton Bingo's welcome is one Mega Wheel spin on a £10 deposit for up to 500 free spins on Fluffy Favourites. Carlton Games' welcome is one Mega Reel spin on a £10 deposit for up to 500 free spins on Starburst. Same chain, same operator, same build, same day — two different wheels and two different games, with no explanation anywhere of why a customer would choose one over the other.
On Carlton Bingo's page the offer is stated twice, in two registers. The hero gives the small print; a paragraph lower down reads "Any references to bonuses and free spins are subject to the following terms: New players only, T&Cs and 10x Wagering Requirements on Welcome Offer Free Spins apply, max bonus conversion equal to lifetime deposits (up to £250)", and then — on the site itself — tells the reader to "read the full terms and conditions on our website". A website instructing a visitor to go to its website is the kind of sentence that survives only where nobody reads the page.
The page also carries the bingo module's fault: a literal "-->" in its visible text, left by an unclosed HTML comment. Nine of the 124 readable domains on this licence show it and all nine are bingo-enabled, including BJ's Games, Take a Break Bingo and Lucky Admiral in this wave.
What the page does not publish is the bingo. No rooms, no ticket prices, no schedules, no formats, no slot count, no studios, no RTP figures. The homepage is 301 words. Its promotions page adds a Bingo Championship and a Play Bingo Today tile offering a share of £500,000 every month, both of which Club 3000 Bingo and Take a Break Bingo also run.
For a Carlton club customer, the thing to understand is the same gap that runs through every club brand on this licence. A self-exclusion made here closes every Jumpman Gaming website for a minimum of six months, and it cannot be limited to one. It does not close the Carlton clubs, which operate under their own licence and their own retail scheme, and this page says nothing about them. GAMSTOP is the only route that covers all GB-licensed online sites at once.
The remainder is the licence's: one shared front-end build across 123 brands, a terms document that falls within 197 characters of twenty-six others, a single complaints address with eCOGRA as adjudicator, and an operator that settled with the Gambling Commission in May 2022 for £500,000 plus £13,594 in costs over anti-money-laundering and safer-gambling failings.
Carlton Bingo welcome bonus in detail
One Mega Wheel spin for up to 500 free spins on Fluffy Favourites
- Minimum deposit
- £10
- Wagering
- 10x on the welcome free spins
- Expiry
- Not published; bonus funds lapse after three consecutive days of inactivity
- Bet limits
- Not published
- Eligible games
- Free spins tied to Fluffy Favourites; bonus funds on the Bonus Enabled Games list, which excludes bingo
- Carlton Games, the same chain's other Jumpman site, runs a Mega Reel spin on Starburst instead.
- Identical to the welcome at Club 3000 Bingo and Take a Break Bingo.
- A wheel spin, so "up to 500" is a ceiling and no prize distribution is published.
- Maximum bonus conversion to real funds equal to lifetime deposits, up to £250.
- A Bingo Championship and a share of £500,000 a month across the rooms run alongside.
Customer support at Carlton Bingo
| Channel | Availability | Response time |
|---|---|---|
| Live chat widget (Genesys Cloud) | Not published | Network check returned 6 out of 10 |
| Help pages | Always | Self-service |
| Complaints email to the operator | Acknowledged within 48 hours | Determination within 8 weeks |
Safety, licensing and responsible gambling
The footer disclosure is correct and the register confirms the White Label row. The deduction is for what is missing: a Scottish clubs operator's name sits above the door with no explanation that its own Gambling Commission licence — which also carries a Gaming Machine Technical Supplier endorsement — cannot licence a website, and no mention of the sister domain running under the same chain's name.
- Gross deposit limits and net deposit limits, daily, weekly or monthly
- A 24-hour cooling-off period before any limit increase takes effect
- Reality Check session reminders
- Take a Break, from 24 hours to six weeks
- Self-exclusion, minimum six months, across all Jumpman Gaming websites
- GAMSTOP
- A dedicated safer-gambling email address
- GamCare, Beacon Counselling Trust and Samaritans named with their helplines
How we scored Carlton Bingo
Trust score breakdown
54/100
Licensing & regulation25% weight
58/100
The footer disclosure is correct and the register confirms the White Label row. The deduction is for what is missing: a Scottish clubs operator's name sits above the door with no explanation that its own Gambling Commission licence — which also carries a Gaming Machine Technical Supplier endorsement — cannot licence a website, and no mention of the sister domain running under the same chain's name. (1 source)
Payouts20% weight
60/100
Scored from the site's own testing team's network-level check of 3 September 2026, which returned 6 out of 10 across the Jumpman brands. One platform and one cashier serve all 148 domains, so there is no per-brand figure to give and none is invented. No cashier on this licence has been opened while logged in, so the method list, limits and fees remain unread. (1 source)
Bonus fairness20% weight
48/100
A Mega Wheel spin for up to 500 free spins on Fluffy Favourites at ten times wagering with the lifetime-deposit cap. Its sister domain carltongames.com, same chain and same licence, runs a Mega REEL spin for up to 500 free spins on Starburst instead — one owner, two brands, two mechanics, two games. (1 source)
Responsible gambling10% weight
74/100
The shared Jumpman tools, covering every Jumpman website on one self-exclusion. The Carlton clubs are not covered and the page does not mention them. (1 source)
Games & providers10% weight
34/100
A bingo row and a featured row, nothing counted, and a broken HTML comment leaking into the visible bingo block. (1 source)
Support10% weight
60/100
Scored from the site's own testing team's network-level check of 3 September 2026, which returned 6 out of 10 — the lowest support score on this site. The same desk answers every brand on the licence, and every terms page routes complaints to one address. (1 source)
Complaint record5% weight
30/100
Scored from the operator's published enforcement history rather than left blank: a £500,000 settlement in May 2022 over anti-money-laundering and safer-gambling failings. The figure is not worse because the settlement is four years old and nothing has been recorded since; it is not better because the record has since dropped off the licensee's own register page. (1 source)
Weightings are fixed and published in full on our methodology page. Unscored dimensions have not been verified yet and count as zero.
What we verified
- TESTED
The site's own testing team checked payment and withdrawal handling across the Jumpman Gaming brands and scored it 6 out of 10.
SisterSitesHub testing team, network-level check · checked 2026-09-03
- TESTED
The site's own testing team checked customer support across the Jumpman Gaming brands and scored it 6 out of 10 — the lowest support score recorded on this site, and below the 7 out of 10 returned for evoke plc.
SisterSitesHub testing team, network-level check · checked 2026-09-03
- VERIFIED
Jumpman Gaming Limited holds UK Gambling Commission account 39175, carrying Bingo (Remote) and Casino (Remote) licences from 1 November 2014. On the 29 October 2026 domain export the account carries 231 rows, of which 148 are live — 19 Active and 129 White Label — and zero trading names. Each of the 25 brands in this wave is one of those rows.
UKGC public register, account 39175, domain export 29 October 2026 · checked 2026-11-07
- VERIFIED
Carlton Clubs Limited (Companies House SC123870, Inverness) holds UKGC account 514 with Bingo Non-Remote, Bingo Ancillary Remote and Gaming Machine Technical Supplier licences, and registers zero domain names. Two domains carrying the Carlton name are White Label rows on Jumpman's account 39175: carltonbingo.com, whose welcome is a Mega Wheel spin for up to 500 free spins on Fluffy Favourites, and carltongames.com, whose welcome is a Mega Reel spin for up to 500 free spins on Starburst.
UKGC licence and domain exports of 29 October 2026, with both brands' promotions pages · checked 2026-11-07
- VERIFIED
Carlton Bingo's homepage states the welcome terms a second time in its own paragraph — "Any references to bonuses and free spins are subject to the following terms: New players only, T&Cs and 10x Wagering Requirements on Welcome Offer Free Spins apply, max bonus conversion equal to lifetime deposits (up to £250)" — and then instructs the reader to "Read the full terms and conditions on our website", on the website.
carltonbingo.com homepage · checked 2026-11-07
- VERIFIED
Carlton Bingo's visible homepage text contains a literal "-->" in the bingo block, from an unclosed HTML comment in the shared bingo module. Nine of the 124 readable domains on account 39175 show the same fault, all bingo-enabled. The homepage carries 301 words in total and publishes no bingo rooms, ticket prices or schedules.
Rendered text of 124 domains compared · checked 2026-11-07
- VERIFIED
The responsible-gaming page served by every brand on this licence states that a self-exclusion "will occur across all Jumpman Gaming websites and you are unable to self-exclude from a single website", with a six-month minimum, and that financial limits "apply across all current and future gambling accounts that we identify as belonging to you on participating websites managed by Jumpman Gaming". Reducing a limit is immediate; raising or removing one needs a 24-hour cooling-off period and a second confirmation.
Responsible-gaming page, identical across the brands fetched · checked 2026-11-07
- VERIFIED
The Gambling Commission's public register page for account 39175 reads "No regulatory actions have been recorded for this business", and Jumpman Gaming Limited is not among the sixteen public statements currently listed. The Commission's freedom-of-information response to a request of 23 January 2026 for a copy of the action against Jumpman withholds it under section 21 and links an archived copy instead. The settlement itself was published on 17 May 2022: £500,000 in lieu of a financial penalty plus £13,594 in investigation costs, after a compliance assessment in July 2020 and an investigation opened that September.
UKGC public register and freedom-of-information disclosure log · checked 2026-11-07
Carlton Bingo pros and cons
Pros
- A real Scottish clubs operator behind the name, registered since 1990
- A Bingo Championship and a published £500,000 monthly prize pool
- States the welcome terms twice, including in a dedicated paragraph rather than only in the hero
- Ten times wagering, at the lower end of the market
- Covered by the licence-wide self-exclusion across all Jumpman sites
Cons
- The same chain's other Jumpman site runs a different wheel on a different game, with no explanation
- A literal "-->" leaks into the visible bingo section from a broken HTML comment
- Tells the reader on its own site to "read the full terms and conditions on our website"
- No bingo rooms, ticket prices, schedules or formats published anywhere
- Nothing explains that the clubs' own licence cannot carry a website
What Carlton Bingo lacks
- Any reference to the Carlton clubs or their self-exclusion scheme
- Any bingo room detail
- A native app
- Any published payment or withdrawal information
Common complaints about Carlton Bingo
Anti-money-laundering and safer-gambling failings, settled 2022
occasionalThe Gambling Commission published a settlement with Jumpman Gaming Limited on 17 May 2022: £500,000 in lieu of a financial penalty plus £13,594 in investigation costs, following a compliance assessment in July 2020 and an investigation opened that September. The findings included source-of-wealth and source-of-funds controls that blurred into one another, thin customer due diligence guidance for staff, and customers allowed to lose sums well in excess of the average UK income before a purposeful review — in one case more than £15,000 in under a month, including £11,000 in two days during the Covid-19 lockdown.
UKGC public statement of 17 May 2022, now reachable only through the Commission's own FOI response
The record is no longer on the licensee's register page
rareA reader checking account 39175 on the public register today is told "No regulatory actions have been recorded for this business", and Jumpman is not among the sixteen public statements currently listed. The Commission's freedom-of-information response to a request of 23 January 2026 withholds a copy under section 21 and links an archived version instead. No player-complaint sample has been taken for this brand.
UKGC public register, account 39175, and the Commission's FOI disclosure log
Carlton Bingo Sister Sites — the verdict
A real Scottish clubs business with a thirty-five-year history is behind this name, and the website shows none of it. Its welcome is the standard bingo-side wheel — up to 500 free spins on Fluffy Favourites at ten times wagering — and the same chain's other Jumpman site offers a different wheel on a different game without saying why. There are no rooms, no prices and no schedules on a bingo page, a broken comment in the markup, and an instruction to visit the website you are already on. Club 3000 Bingo is the same arrangement with 26 halls behind it; Dream Bingo is the one that actually documents bingo.
Network fingerprint for the 34 Carlton Bingo Casino sister sites: confirmed, 90/100.
Carlton Bingo sister sites — FAQ
Who operates Carlton Bingo?
Jumpman Gaming Limited, under UK Gambling Commission account 39175. The register lists Carlton Bingo's domain as a White Label row on that account, meaning the brand belongs to somebody else and the gambling belongs to Jumpman. No company of that name appears at Companies House — a search for the phrase returns nothing — and the only address published on the site is La Corvee House on Alderney, marked "(no correspondence)".
How many sister sites does Carlton Bingo have?
147. That is every other live domain on account 39175: 19 Active and 129 White Label rows, the largest sister-site estate in Great Britain by a wide margin. On 2026-11-07 all 148 were fetched once each; 124 answered with a Great Britain build and every one of those printed the same operator sentence and the same account number. 123 of them serve an identical front-end build token.
Can I claim a welcome offer at Carlton Bingo and again at a sister site?
It should not be assumed. Both ends are the same licensed company under one terms document — the classic single-welcome-per-licensee arrangement — and nobody has funded two accounts to test it, so this review makes no claim either way. One thing definitely does carry across: a self-exclusion closes every Jumpman Gaming website rather than one, with a six-month minimum, and deposit limits apply across the accounts the operator identifies as yours.
What does the Alderney line in Carlton Bingo's footer mean?
Every brand on this licence tells non-GB customers it is regulated by the Alderney Gambling Control Commission. Jumpman Gaming Limited does hold a Category 1 eGambling licence there, but the AGCC register lists six websites against it, all Irish: www.crystalslots.ie, www.amazonslots.ie, www.rainbowspins.ie, ie.feverslots.com, www.zeusbingo.ie, www.lightscamerabingo.ie. Checked on 2026-11-07, four of those six serve a page reading "The Site is now closed!", and the two still trading advertise 65x wagering where the British pages say 10x. A British player's account is governed by the Gambling Commission licence.
Who operates Carlton Bingo?
Jumpman Gaming Limited, under UK Gambling Commission account 39175, where carltonbingo.com is registered as a White Label domain. The Carlton name belongs to Carlton Clubs Limited, Companies House SC123870, registered at 23/25 Huntly Street in Inverness since 1990. That company holds UKGC account 514 — Bingo Non-Remote, Bingo Ancillary Remote and a Gaming Machine Technical Supplier licence — and registers no domain names.
What is the difference between Carlton Bingo and Carlton Games?
Both are White Label domains on Jumpman's account 39175 carrying the same chain's name, and their welcome offers differ. Carlton Bingo gives one Mega Wheel spin for up to 500 free spins on Fluffy Favourites; Carlton Games gives one Mega Reel spin for up to 500 free spins on Starburst. Both are £10 minimum at ten times wagering with the same conversion cap. Neither page mentions the other.
Does a self-exclusion at Carlton Bingo cover the Carlton clubs?
No. A self-exclusion here closes every Jumpman Gaming website for at least six months and cannot be limited to one site, but the clubs operate under Carlton Clubs Limited's own licence with their own retail scheme. Nothing on the website mentions them. GAMSTOP covers every GB-licensed online gambling site, which is the route that reaches all of the online brands at once.
What are Carlton Bingo's sister sites?
All 147 other live domains on UK Gambling Commission account 39175. Carlton Games carries the same chain's name; Club 3000 Bingo and Take a Break Bingo run the identical Mega Wheel welcome on Fluffy Favourites; and BJ's Games and Shipley Slots are the other club-chain brands reviewed in this wave.
Why does this review have no screenshots of Carlton Bingo?
No screenshots yet. Buy this homepage and Carlton Games' homepage together: one chain's two sites side by side, advertising a Mega Wheel on Fluffy Favourites and a Mega Reel on Starburst, is the finding and needs both images.
Related reading
18+ only. Gambling can be addictive — please play responsibly. Free, confidential help is available at BeGambleAware.org. We may earn commission from operators listed on this page; it never affects our scores or ordering. See our affiliate disclosure.
